Refund Policy

  • You are eligible for refund only If you didn’t receive your product within 10 calendar days of shipping confirmation of the product.
  • In case of getting damaged product, customers are supposed to apply for refund within 5 calendar days from date of delivery.
  • Refund amount will be credited to the customer's wallet (digital balance which can be used to pay any further order on Alian Portal) only, we will not credit it to your bank account or any other payment source through which the payment will be made while ordering.